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10 Year Guarantee

Enjoy peace of mind with the Polar Windows comprehensive ten year guarantee.

Polar Windows provides a ten year guarantee as standard on all uPVC double and triple glazed windows, as well as our range of doors and conservatories, at no additional cost to our customers; so you can be sure that you are getting value for money and peace of mind, along with the latest in window, door and conservatory design for your home.

At Polar Window’s we only use the best materials and components in the design and manufacture of our range of products, ensuring that we provide our customers with quality solutions. Our windows, doors and conservatories are industry leading, and have been tested and developed to the highest standards, ensuring reliability and durability that is guaranteed to last.

Polar Windows provides hard-wearing products that withstand the tests of time, providing a warm, safe and secure environment, and reducing carbon emissions by keeping heat within your home and eliminating draughts. At Polar Windows we are also committed to meeting the principles of our environmental policy, by ensuring that obsolete windows and doors are removed and recycled in accordance with government and industry regulations, helping to reduce carbon emissions and ensuring that no materials that can be re-used go to waste.

Thanks to the Polar Windows ten year guarantee you can rest assured that you are investing in the latest solutions that will improve your property, and not only look fantastic but provide excellent value; also helping you make savings on your heating bills and improve the energy efficiency of your home For more information about Polar Windows’ range of products, call our Freephone number:
0800 0820576 or email us: sales@polarwindows.co.uk

Complaints
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 4 566 031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/